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Terms & Conditions

By joining the Lingo Project and choosing a payment plan, you agree to these rules. All plans renew automatically until you cancel.

Please note that you are required to sign the terms and conditions agreement located at the end of this page to participate in our program.

About Our Program

1. When Class Access Starts

   • You get access to your class and materials after you finish enrollment and make your first payment.

2. What Your Payment Includes

   • Your payment gives you:

     • Online class materials

   • You keep this access for the time you paid for.​

3. Each location may be on a different class number or lesson. It is the student’s responsibility to ask which class number is currently being taught at their selected location before making a payment or attending their first class.

4. All materials, curriculum, lessons, presentations, videos, documents, and content presented by The Lingo Project are legally protected intellectual property and proprietary materials. These materials may not be copied, shared, distributed, reproduced, recorded, published, or sold without prior written authorization from The Lingo Project. 

5. Bring a notebook and pencil to class so you can take notes and complete your homework.

Class Types

1. Online Classes

   • Students must:

     • Join class on time

     • Keep cameras on during the entire class

     • Stay in a quiet place to avoid interrupting the class

     • Be respectful during class

2. In-Person Classes

   • Students must follow all safety rules and building guidelines at the class location.

   • Ask your teacher to show you the designated areas

Attendance Rules

1. Missing Class

   • If you miss a class, you do not get a refund or credit.

2. End-of-Term Assessment

   • At the end of the term, you will take a test.

     • If you pass, you move to the next level.

     • If not, you repeat the level.

     • Repeating a level does not change your payment plan.

3. Attendance and Promotion

   • You must come to class regularly. Poor attendance may mean repeating the level.

Cost Variations

1. Class costs may vary depending on the schedule and the availability of the assigned instructor. In some cases, it may be necessary to hire professional teachers, which could result in an increase in the program cost.

Community & Conduct

1. Students must be respectful to classmates and teachers. If a student behaves badly or creates a harmful environment, they may be removed with no refund.

Communication

1. Students must check their email or messages for updates about classes, payments, or schedules. Make sure our messages do not go to spam.

2. ​We include you in WhatsApp groups for easier communication.

Media & Photography

1. Sometimes The Lingo Project may take photos or videos for program use. If you do not want to be in photos or videos, please tell the person taking them.

Class Schedule Disclaimer

1. We do not guarantee a fixed class schedule. Because our costs are extremely low and we work with volunteers, as well as organizations that provide us with their facilities, class times, days, and duration may change depending on availability.

2. Class schedules, teachers, locations, or online platforms may change if needed.

3. No volunteer or contracted teacher is guaranteed or permanently assigned to a specific class. The Lingo Project reserves the right to assign, replace, rotate, or reorganize teachers and volunteers among classrooms, levels, schedules, or program locations as needed.

   A student’s registration or payment is for participation in The Lingo Project’s program and does not guarantee instruction by a specific teacher, a contracted teacher, or a professionally employed teacher.

   Our commitment is to provide an organized and quality learning experience while responsibly using the resources available to fulfill our mission.

4. Changes do not give refunds.

5. ​We always try to communicate schedule changes through WhatsApp. If you do not use WhatsApp, please notify the administrative team.

Payment Policies

1. Payment & Currency

   • Payments are in U.S. Dollars (USD). Your bank may charge extra fees. We do not pay for these fees.

2. Automatic Renewal

   • Your payment plan renews automatically until you cancel:

     • Monthly plans renew every month

     • Term plans renew every four months

3. Monthly Plan

   • You are required to sign the terms and conditions agreement located at the end of this page. 

   • You pay once each month

   • Access continues month by month

   • No refunds after the month begins

   • The monthly fee is a monthly subscription and is not charged per class. The subscription amount remains the same regardless of how many classes are left in the month at the time of enrollment.

4. Term Plan

   • You are required to sign the terms and conditions agreement located at the end of this page. 

   • You pay once every four months

   • You receive four months of classes and you are still financially responsible for the remaining balance of the full program period.

   • No refunds after the term begins

   • The price is discounted

5. Holiday Breaks

   • We pause your payment during holiday breaks. You do not need to do anything.

6. Bank Fees

   • Bank or currency fees are your responsibility.

Offline Payments (Zelle)

1. Your signature is required

   • You are required to sign the cancellation and refund policy

2. Zelle Payments

   • You are required to sign the terms and conditions agreement located at the end of this page. 

   • Send your payment to The Lingo Project at 740-971-7494.

   • Take a screenshot and send it to 380-213-4396.

   • Payments are not refundable.

   • You will receive a payment confirmation email. Please confirm we have the correct email. This email will also give you access to the digital material.

3. Record of Payment

   • Offline payments do not show automatically in your student profile. Our team updates your record manually.

4. Changing Payment Method

   • You may change to card payments anytime.

Losing Access

1. You will lose access to class and materials if your payment is late or fails. Your access returns when your payment is active again. Online work you completed may be lost and cannot be restored.

Refunds & Cancellations

1. No Refunds

   • Payments cannot be refunded.

2. Dissatisfaction

   • If you are unhappy with your progress, teacher, or class, this is not a reason for a refund

3. Cancelling Your Plan

   • You may cancel by:

     • Using the Subscriptions section in your student profile to cancel automatic monthly payments.

     • Email our team or send WhatsApp message five days before the due date.

     • Missing classes does not automatically cancel monthly payments

     • You are responsible for canceling automatic payments

     • Your teacher is NOT responsible for canceling your subscription 

     • Notifying your teacher of absences does not cancel your subscription

     • Absence from classes does not cancel automatic payments

   • Your plan stops before the next payment. You keep access until the end of the time you have already paid for

4. Staying Through the Paid Period

   • If you cancel, you still stay in class until the month or term you paid for ends.

5. Enrollment Cannot Be Transferred

   • You cannot transfer your payment or enrollment to another person

Technology & Liability

1. Your Technology

   • You need:

     • Internet

     • A device with a standard web browser

     • The ability to use online materials

2. Limited Liability

   • The Lingo Project is not responsible for:

     • Internet problems

     • Device issues

     • Problems outside our control that affect your ability to join class

     • Any injuries or accidents that may happen while you are at an in-person class location 

   • Students are responsible for their own safety and belongings while attending classes.

   • ​We reserve the right to remove any student from class at any time, without prior notice or obligation to provide an explanation, if it is determined that they have violated any of our protocols or policies.

   • Please refrain from contacting instructors to invite them to coffee, private dinners, or other meetings outside of class for the purpose of practicing English or Spanish. Such invitations may be perceived as inappropriate or constitute harassment and may result in removal from the program.

     To maintain appropriate professional boundaries and protect both students and instructors, all communication must remain within The Lingo Project’s official channels and be limited to class-related matters.